Welcome to Serengeti Safari Seekers (“we,” “our,” or “us”). By accessing or using our website www.serengetisafariseekers.com (the “Site”), booking a safari, or using any of our services (collectively, the “Services”), you agree to comply with and be bound by the following terms and conditions (“Terms of Use” or “Agreement”). If you do not agree to these Terms of Use, you are prohibited from accessing or using our Site or Services.

Please read these Terms of Use carefully.

1. Acceptance of Terms

By using our Site or Services, you affirm that you are of legal age to enter into a binding contract and that you have the authority to agree to these Terms of Use. If you are accessing the Site on behalf of a company or organization, you represent that you have the legal authority to bind that organization to these Terms of Use.

These Terms of Use may be updated from time to time. We will notify you of any material changes by posting the revised terms on this page and updating the effective date. It is your responsibility to review these Terms of Use periodically.

2. Use of the Site and Services

Serengeti Safari Seekers provides services related to planning, booking, and conducting safari tours and travel experiences in Tanzania and other locations as specified on our Site. You agree to use the Site and Services for lawful purposes only and in accordance with the following:

• You will not use the Site in any way that could harm, disable, or overburden the Site or interfere with other users’ ability to access or use the Site.
• You will not engage in any activity that violates any laws, regulations, or third-party rights, including but not limited to intellectual property rights, privacy rights, and contractual obligations.
• You are solely responsible for ensuring the accuracy and completeness of any information you provide to us, including when making a reservation, communicating preferences, or submitting feedback.

3. Account Registration

To access certain Services, you may be required to create an account on the Site by providing personal information such as your name, contact details, and payment information. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

If you suspect any unauthorized access to your account, you must notify us immediately. We will not be liable for any loss or damage arising from unauthorized use of your account.

4. Booking and Payments

When you make a booking or reservation through our Site, you agree to the terms of any agreement between you and Serengeti Safari Seekers regarding the booking. You will be required to pay the appropriate fees as stated on the Site, including any applicable taxes, booking charges, or service fees. Payments for services may be processed through third-party payment processors.

We reserve the right to modify, suspend, or cancel any booking at our sole discretion, including in the event of force majeure (e.g., natural disasters, political instability, or other unforeseen circumstances).

5. Cancellations and Refunds

Cancellation and refund policies are detailed on our Site and vary depending on the type of booking and the specific terms of the service provided. It is your responsibility to review these policies before making a booking. Unless otherwise specified, cancellations made within certain timeframes may be eligible for a partial or full refund, subject to processing fees or administrative charges.

For specific inquiries or requests regarding cancellations or refunds, please contact us directly.

6. Intellectual Property

The content of the Site, including but not limited to logos, graphics, text, images, video, and software, is protected by intellectual property laws and is the property of Serengeti Safari Seekers or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes in accordance with these Terms of Use.

You may not copy, reproduce, distribute, transmit, display, or create derivative works of any content from the Site without prior written consent from Serengeti Safari Seekers, except as expressly permitted by these Terms of Use.

7. Third-Party Links and Content

Our Site may contain links to third-party websites or services that are not owned or controlled by Serengeti Safari Seekers. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Serengeti Safari Seekers shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any third-party content, goods, or services.

We encourage you to review the privacy policies and terms of use of any third-party websites before engaging with them.

8. Privacy

Our Privacy Policy governs the collection, use, and sharing of your personal data. By using the Site or our Services, you consent to the collection and use of your personal information as outlined in the Privacy Policy. Please review our Privacy Policy for more details.

9. Disclaimers and Limitation of Liability

To the fullest extent permitted by law, Serengeti Safari Seekers makes no representations or warranties of any kind, express or implied, regarding the Site or the Services, including but not limited to the accuracy, reliability, or availability of the content.

• No Warranties: The Site and Services are provided “as is” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Limitation of Liability: In no event shall Serengeti Safari Seekers or its affiliates be liable for any indirect, incidental, special, or consequential damages, including loss of profit, arising from or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages. Our total liability to you in connection with any claim arising out of these Terms of Use shall be limited to the total amount you paid to Serengeti Safari Seekers for the service in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Serengeti Safari Seekers, its affiliates, employees, agents, and partners from and against any and all claims, damages, liabilities, costs, and expenses (including attorneys’ fees) arising from or related to your use of the Site or Services, your violation of these Terms of Use, or your infringement of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed by the laws of the jurisdiction in which Serengeti Safari Seekers operates, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms of Use shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration body. The location of the arbitration shall be determined by Serengeti Safari Seekers.

12. Force Majeure

Serengeti Safari Seekers shall not be held liable for any failure to perform or delay in performance of any obligation under these Terms of Use if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of nature, pandemics, wars, strikes, or government actions.

13. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability of that provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

14. Entire Agreement

These Terms of Use, along with our Privacy Policy and any other legal notices or agreements published on the Site, constitute the entire agreement between you and Serengeti Safari Seekers with respect to your use of the Site and Services. Any prior or contemporaneous agreements, whether written or oral, are superseded by this Agreement.

15. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at:

Serengeti Safari Seekers
Email: info@serengetisafariseekers.com
Phone: +255 772 427 007
Website: www.serengetisafariseekers.com